I have just completed both a sale and a purchase with the Oulahen Team. I can honestly say that this is the most incredible customer service experience I have ever had. From the very first contact, there was not an email or phone call that was not quickly answered by one of the members of the team. My house sold for a good amount over asking and well above what anything similar in my neighbourhood has sold for. Their advice on which upgrades to the house prior to the sale would net me the best results was spot on. I was a picky purchaser and the Oulahens moved heaven and earth to find for me what I wanted. When I finally did find what I wanted they got if for me at a fair price. The Oulahens are a wonderful team of realtors with integrity, vast knowledge and experience. Each member of the team has their own expertise and they make it work together to your advantage. They both made and saved me money. All accolades they have received are 110% deserved. I grew to really like and respect Paul, Norah, Jeff and Mark. These are wonderful people and my advice to you if you are working with this family is TRUST THEIR ADVICE. The process of selling and buying (in my case on my own) is stressful enough. Let them handle it. You will not be sorry.
-- Katja

Thanks Norah. I am really happy it all worked out. It was a pleasure working with you too. You made the process fun and I enjoyed looking at all the homes with you. It gave me a good sense of the neighbourhood and the type of home that I wanted to buy. Thanks to Mark for helping me with the sale and Jeff for taking me out to look at all those houses too. And Paul for coming with you on the Sunday.
--Sarah Turner

Mark, I would just like to say thank you. You were awesome last night. You, Jeff, your mom and dad are all great. Thank you for all your patience, I know it was not easy dealing with both Rita and I, we had faith in you guys cause you guys are the best in the business. We are so excited that I didn't sleep a wink last night. I believe we got a really good lot with lots of potential and we got it at a fair price. The process was probably one of the most painful and nerve racking in our lives, but looking back, we've learned a lot from it thanks to the Oulahen team and we love our new place! "I'm so excited & I just can't hide it….." You know how the song goes…
Thanks and we'll be in touch soon,
-- Andy & Rita

Hi Jeff, Steve and I wanted to re-iterate our thanks for all of your help landing this incredible deal for us. We couldn't have been happier with how you represented us and your thoughtful advice, sense of humour and negotiating skills helped to land an impossible set of variables in just a couple of weeks! You ought to be a doctor - My blood pressure is down and my husband's heart palpitations have stopped! We very much look forward to continuing to work with you through the closing process.
-- Mel and Steve

My girlfriend and I were first time homebuyers with very limited knowledge about the ins and outs of buying a home, especially at a time of instability in the real estate market. Mark Oulahen helped us throughout the process, helping us narrow our search, dealing with the multiple offer situations, finding a good mortgage, and ensuring we were comfortably moved in. Mark helped make the process easy and enjoyable and now we are in a condo that we absolutely love. Thank you to Mark and the entire Oulahen family for all your hard work and dedication!
-- Roman & Julia

I wanted to extend my extreme appreciation and gratitude for all the work you did for me on this new adventure of mine. You were so gracious to me and held my hand through the whole process, so to speak. I don't think many agents big or small would have taken that kind of time for my little property but you made me feel like I bought a palace. Your team is very unique. I can’t thank you enough and if anyone I know ever needs a great agent, I will of course immediately pass on your name.
-- T. Cooke

We couldn’t be more thankful to have you are our agents, partners and friends in our long search for a home. Thank you and all the best.
-- G and M. Mikhail

I just wanted to take this opportunity to thank you so much for your continued dedication with helping me find the right condo unit. Although it took time I finally lucked out and I am quite happy. You have always been available and I can tell that your mandate is excellence in getting the job done. Please send a special thank you to Mark, Norah and Paul. You all played a significant role in my sale and your caring has not gone unnoticed. I will keep in touch neighbours!
-- J Johnson

Thank you so much for your hard work in selling my home. Your personal touch was very meaningful to me.
-- D Morgan

It has been a pleasant experience meeting you and the Oulahens. We truly appreciate all your help. We also believe that we will need more help from you in the future. In appreciation for your time and effort. All the best.
-- J and L

We are so fortunate that our journey to find a house included you all. Buying a home can be a very daunting task but you made it worry free and somewhat easy. We can’t thank you enough.
-- The Flook Five Family

Thanks for helping us find our first home. We really appreciated your expert knowledge, honest opinion and advice.
-- Linda and Kobie

Being a first time buyer can be an excruciating process, however with your guidance it was enjoyable. I can’t comment enough on how much I appreciate your hard work and dedication. You guided me through the process, from start to finish and even helped me above and beyond any expectations. Your knowledge, experience and easy going manner allowed me to find the perfect home. It is refreshing to find people you can trust, especially with such an important decision, and I am glad that you were here. My recommendations to everyone! Once again thank you and all the best.
--EDEN

A big thank you to Jeff for helping me find the perfect home! Jeff helped me to find a condo in downtown Toronto. Buying a home for the first time is a intimidating process- but not with Jeff at my side! He knew all the right things to look for, to be concerned about and to consider. He understood exactly what I was looking for and was dedicated to finding me just that! Once we found the perfect place, Jeff coached me through the offer process, and I got a deal I was satisfied with. I could not have asked for a more knowledgeable and understanding realtor! I have referred Jeff to friends and family, and they had the same great experience I did. Jeff, I cannot thank you enough!
-- Katherine McMahon

Jeff and Mark, thank you so much for the great news that everything got finalized tonight! You guys are a great team and my brother and I are extremely happy with your excellent advice and guidance in the sale.
My fiancee and I are having a glass of champagne to celebrate!
--Peter and Michael

The Oulahen Team's knowledge of the Yonge/Sheppard neighbourhood is really impressive. Having grown up in the area they have seen the changes firsthand and continue to keep on top of future development. As a result, Jeff was able to tell us how the properties we were interested in would be affected by future planning and where the neighbourhood was heading. The Oulahens are sincere and honest. They listened to what we were looking for and offered insightful suggestions on homes in the area. It is refreshing to find people you can trust to help you make the important decision of buying a home.
--Wendy and James

Mark & Jeff:
Wanted to take a minute to thank you both for helping Jen and I with the purchase of our home. We could not have asked for a better team. Whether it was our starting pictcher who was always there to ask us what we needed or answer our 1,000 questions or our closer who is a "firm believer of not wasting anyone's time" you guys were great.
All kidding aside thanks to both of you for making this an enjoyable and worthwhile process.
Thanks.
--Michael & Jen

Again my thanks to you and Paul and the entire Oulahen organization for making it a most successful and satisfactory outcome – all the while making it look easy (which it isn’t). Your professional advice and support throughout the entire process were most appreciated. I will certainly recommend you highly to anyone looking to list a property. Hopefully we will have an opportunity to work together again.
All the best.
--Dennis

To the Oulahen Team:
Thank you very much for all your hard work to sell our home in such a short time and above our asking price. We were very impressed with your professionalism, work ethic and the real estate advice we received. Your research on competition in the area together with a feature sheet for potential purchasers exceeded all our expectations. Jeff – thanks for leading this sale , Norah – thanks for all the ideas to improve and lighten our home, Mark – thanks for taking those fabulous pictures and advertising and Paul – thanks for applying your real estate experience and excellent people skills to negotiate with potential purchasers.
You are such a great team to work with and we would recommend you to anyone!
--Tomas & Zuzana

We contemplated a condo, but really had our hearts set on a house. I like cutting the grass, and wanted to play catch with my son in a backyard. Thanks to Jeff, Mark, Paul the patriarch and Norah the matriarch, houses were visited, numbers crunched, and our offer was accepted. Our home search was actually fun. Now we can't wait for our backyard snow to melt: let lawnmowing and baseball seasons begin!
--Brian P

Thank you for all very much for the speed, congeniality, efficiency and overall excellent advice which resulted in the successful completion of two transactions. Paul did an excellent job with the bidding! Jeff – thanks for being so sensitive to my feelings. Norah, good advice re set up and moral support. Ajay – thanks for the late night. You really are a team! Great example for the community. Thank you for the lovely picture of the house. It shall be treasured for years to come.
-- Evelyn and Libby

I had some serious doubts about purchasing a home, it seemed like such a HUGE task! What if I made the wrong choice? But Mark and Jeff eased all my concerns. They took me through the whole process step by step and made sure I understood everything that I had to do. No matter how many questions I had they let me do things in my own time and made sure I was comfortable with all my choices. Once Mark and I started! They were a pleasure to deal with and I am ever grateful for the wonderful support I got from the Oulahens. I recommend them to everyone I know! It was a great experience! I never thought purchasing a home could be so easy! Mark let me take all the time I needed to go through a LONG list of suites and in the end the suite I purchased was perfect.
-- Agnes

We just wanted to send you a quick note thanking you for your incredible degree of professionalism and hard work during the sale of our previous home and the purchase of our new home. Your team sold our home in less than 1 day for more than we were asking, then you went door-to-door in the area we were interested in, and found us the perfect house that we now proudly call "home". Thank you again for all your hard work, kindness and for looking out for our best interests.
-- The Di Liddo Family

The Oulahen team was an enormous help in buying our first home. They are exceptional people to deal with in a very competitive market. They have a high degree of professionalism and their negotiation skills and work ethic are second to none. Thank you for your outstanding service, determination and hard work in finding us a home.
-- Christine and Stephen Drab

The Oulahens offered me more than I expected from a real estate agent. Their suggestions were so effective that my home sold in two days of showings for more than I had asked. They let me lead and share in the process. Thanks a million Team!!
-- A. Weir

Thanks so much for all your team has done for us. It was such a pleasure to have such kind and professional people looking after our best interests. You' ve made us feel comfortable and at ease. We wish you and your family all the best.
-- The Sissaris Family

I feel I made new friends, terrific business people and a united family company. You are all to be admired. I really appreciate how you kept in touch with what was happening. I will recommend you to all my friends.
-- Celeste and Dave Manning

Paul, Norah and Jeff Oulahen have been our real estate agents with many purchases and sales over the years. They have also managed a rental property for us. Their professionalism and attention to detail has been outstanding. They are consummate experts in their market providing us with perceptive advice on trends, current values and the fine nuances of the community. They have always given us their undivided attention and council in what can be a stressful time. They have worked tirelessly on our behalf and have, without exception, secured for us the very best deal.
-- Deb and David Flawn